Recently, we have heard lots of complaints from our customers about term-based licensing. It looks like some of the major vendors in the DFIR industry have decided to switch their licensing rules from a perpetual license, to a term-based license. This has already caused lots of frustration and a desire to switch to products by vendors who are still working the 'old way'.
Why is term-based license so unpopular in the DFIR market, when the world had adopted the subscription based model quite some time ago?
The reason is due to the nature of buyers. Unlike people paying for games, video streaming, antivirus, or graphical design software, customers in this market do not on purpose, take money out of their pockets. The process of getting an approval towards their product renewals could be lengthy and tough. It may depend on the budgeting cycle for that quarter, or year, and eventually may even be affected by an approval of the entire countries budget!
Needless to say, that any obstacle in the way of getting to such an approval, leads to delays with the renewal process and it is no surprise that a government customer renews a few months after their license expiration. What can they do in the meantime, if their software stops working due to a non-renewal for the next year? Would it suspend their investigations? Would they have to perform manual analysis?
This is why Belkasoft utilizes perpetual licensing terms with an optional annual SMS (software maintenance and support), and has for more than a decade; and there are no plans to switch to term-based model, despite the recent trend. You can count on Belkasoft to not only provide robust mobile and computer forensics features, but also in saving you money on your original license purchase and its renewals.
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